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Privacy policy

Last updated: November 3, 2026

This policy explains how Lockwash Detailing handles personal information submitted through this service-request website. It is written for the current funnel and should be reviewed whenever the form, service providers or tracking tools change.

Information we collect

The request form may collect your name, phone number, email address, requested service, preferred timing, comments and confirmation that Lockwash may contact you. Do not include payment information or sensitive personal information in the comments field.

If optional analytics are enabled and you accept them, analytics providers may receive technical information such as device, browser, approximate location, page interactions and online identifiers. Optional analytics remain off when you decline or have not made a choice.

The location section includes an embedded Google Map. When that map loads, Google may receive basic device and request information under its own privacy terms.

Why we use it

  • To review and respond to your detailing request.
  • To recommend an appropriate service and discuss availability or scheduling.
  • To maintain the security and reliability of the website.
  • With your separate choice, to understand website use and improve the funnel.

Consent and choices

Submitting the form authorizes Lockwash to use the information for responding to that request. Optional analytics are a separate choice and are not required to use the site or submit a request. You may reopen “Privacy choices” in the footer and change your analytics preference.

Sharing and service providers

Lockwash does not sell information submitted through this form. Information may be processed by approved providers that host the website, deliver form submissions or provide analytics after consent. Those providers should receive only the information needed for their service and may process data outside Ontario or Canada.

Retention and safeguards

Request information should be retained only as long as reasonably needed to respond, provide the requested service, meet legal or accounting obligations and resolve disputes. Lockwash should use administrative and technical safeguards appropriate to the information, including restricted access and secure service providers.

Access, correction and questions

You may ask what personal information Lockwash holds about you, request a correction, withdraw consent where applicable, or raise a privacy concern. Some information may need to be retained where required by law.

Privacy Officer, Lockwash DetailingUse the service request form and write “privacy request” in the comments.